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Mastering E-mail Despite Your ISP’s Setup

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E-mail strategies by Mike Barnett

RISMEDIA, April 25, 2009-During February, one of RealTown’s most active groups, “All Things Outlook,” had an interesting string that I thought I would share with you this month.

It was about being able to send e-mail from Outlook from a different location. Here is the link to the thread on RealTown for you to review and participate in: http://www.realtown.com/larry2/groups/all-things-outlook/view/9712.

Sue asked this question of the group: “When I am using a wireless connection at my office, I cannot use Outlook to send e-mail. I have to go directly to the Internet and bypass Outlook. Any suggestions?”

Larry Perry, the organizer of the group, replied with: “Sue, I see your e-mail address is with bellsouth.net…that is your answer right there. Unless you are logged in to their site directly, on their network, no sending allowed. Nothing you can do about it.

“But, the real answer is ‘get your own domain’ and set up your own e-mail account(s). Forward all other e-mail to the yourname@yourdomain.com and you won’t have this problem. You use your domain ISP to send and receive all e-mail. You are in total control.”

Sue replied: “Thank you so much. This has been a mystery for so long. So if I go to bellsouth.net mail page and forward my mail to my suemcentee@suemcentee.com (I do have a domain set up) that should solve the problem? Do I need to add my domain name e-mail address through Outlook tools?”

Larry replied: “Hi Sue, once you set up the forwarding on all other e-mail sites to your domain e-mail site, add your domain e-mail address to Outlook as the one you monitor. Remove the other sites as you won’t need to watch them anymore. My suggestion is, always use your domain e-mail when dealing with businesses and customers. Use the others for casual things, subscriptions, etc. Always reply to e-mail using your domain e-mail address.”

“I also wanted to welcome Mike Barnett of InternetCrusade to our group.”

And then I replied with: “Hi Larry and Sue, hope you don’t mind if I jump in here. As Larry mentions, the issue is with your ISP and their imposed limitations on their customers on sending e-mail. Larry’s suggestion is also correct in that with your own domain, you will have more flexibility (and I think you have your own domain, if I am correct)…”

“Here is a tip (solution) that you might like. At InternetCrusade, we offer ‘sending servers’ (SMTP servers) that allow the user to send e-mail over any connection (with all ISPs that we have found so far) and Saul and I have been using it for over five years and have traveled around the world.”

“For the technically inclined, we send the e-mail over a different ‘port.’ For those not so technically inclined, it just plain works.”

Mike Barnett is CTO/VP of Technology for InternetCrusade’s RealTown.com. For more information, please visit www.realtown.com or e-mail Mike@MikeBarnett.com.

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