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RE/MAX Recognized for Excellence in Customer Service

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RISMEDIA, October 29, 2009—Three RE/MAX franchises have been recognized among the Top Ten in the nation in quality service and customer satisfaction, according to Quality Service Certification, Inc. (QSC), and Leading Research Corporation. RE/MAX Properties of Colorado Springs, CO, RE/MAX All Stars in Corona, CA and RE/MAX Creative Realty in Lexington, KY, all ranked among the best of the best in overall excellence. 

As recipients of the 2009 QE Award, these RE/MAX franchises have set themselves apart as three of the real estate industry’s leading firms. RE/MAX is the only real estate brand that has been represented by three individual brokerages in the Top Ten for consecutive years. 

“I am proud of our agents for earning this honor for the second year in a row,” says Joe Clement, broker/owner of RE/MAX Properties in Colorado Springs. “It’s very gratifying for us, because it shows that our commitment to delivering great service is a success.” 

The Award was based on feedback from 200,000 customer surveys of more than 500 participating companies and 25,000 real estate agents. “With rare exception, the standards of excellence adopted by many companies focus on sales and production,” says Larry D. Romito, CEO of QSC. “We believe the higher standard should be objectively assessing how well each customer is served. And at a time when consumer interest in performance and accountability is high, these companies are setting the standards for excellence.” 

For more information, visit www.remax.com

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