Earlier this year, Tommy Camp—President and CEO of Prudential Carolinas Realty—was looking for a way to help his clients protect their most valued asset: their new home. Camp began searching for a home warranty company that would allow Prudential Carolinas to best serve their buyers and sellers, while staying true to their branding and the company motto, “We Make Great Neighbors.”
Camp chose HSA Home Warranty—a home warranty company offering comprehensive plans to buyers and sellers—because, according to Camp, they had a reputation for reliability and dependability, and for delivering what they promise.
HSA has been in business for over 27 years, and Camp believes that they provide unmatched value for buyers and sellers alike. And then it comes to serving the customer, Camp notes, convenience is crucial.
“We strive to make it as convenient as possible for both sellers and buyers. There is great value when a home warranty is issued with the sale or with the transfer of property. For sellers, it’s good because if there’s a problem after the sale—and that’s not uncommon—they are protected.” From a buyer’s standpoint, it’s equally as beneficial, providing reliability from the opposite end. “If there’s an issue, buyers have one number to call and it will be taken care of in a timely manner, professionally, by a fully-insured, experienced tradesman.”
While Camp appreciates HSA’s dedication to providing convenience and security, what he was especially drawn to was their dedication to flexible branding.
“HSA not only has a great reputation, and values, but they go above and beyond in their willingness to allow us to brand the warranty as our own,” Camp explains.
In addition to flexible branding, HSA provides agents with a solid understanding of their warranty products. “They were outstanding at helping us develop our materials, and have been superb at delivering the value of the warranty to our agents,” says Camp. “This, in turn, enables our agents to communicate the value to our customers.”
Though it was initially HSA’s values and vision that made an impression on Camp, his commitment to the company was solidified with their dedication to customization and their agent training materials. “HSA has it all: integrity, respect for their clients, respect for us and our relationship and what matters to us, skillfulness with how they approach their craft, and results. It can’t be beat.”
For more information, visit www.onlinehsa.com.
