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Strong Partnerships Key to Standing the Test of Time

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By Paige Tepping

Having the right people by your side is crucial when it comes to finding continued success. And for Annie Hanna Engel—president of Howard Hanna Insurance Services, the insurance arm of Howard Hanna Real Estate Services—HSA Home Warranty has proven that they’re dedicated to being there for the company, its agents and their clients. “A natural fit from the beginning, we’ve both continued to grow and change in ways that are parallel to each other,” says Engel, creating a strong, robust partnership now in its 25th year.

A family-owned company, Howard Hanna Real Estate Services was founded in 1957, and is the fourth largest independently owned and operated real estate company in the country with 145 offices and approximately 4,500 agents. Known as an innovator in their field, Howard Hanna Real Estate Services is dedicated to helping their clients achieve the American Dream. And HSA has been by their side every step of the way.

“The HSA home warranty is the most robust product in the marketplace,” says Engel, “as it offers buyers and sellers peace of mind that a covered equipment failure within the home they are listing—or the home they just purchased—will be taken care of by a certified service contractor.” The inclusion of a home warranty also goes a long way toward removing some of the natural anxiety among buyers. “Thanks to HSA, a simple phone call can rectify any situation.”

And HSA ensures that the lines of communication are always open among agents and their clients. “Our agents are kept in the loop when a claim is submitted, which provides a good touch point for them to reach out and check in,” says Engel.

A great benefit across the board, HSA’s home warranties go above and beyond when it comes to offering coverage that’s relevant to what today’s buyers want as well as what the specific property may require. “Not only is HSA responsive to the needs of our clients and agents, they pay attention to the trends so that they can offer innovative products that are becoming complementary to the many types of homes we sell.

“HSA has been a wonderful partner from the beginning, and they’ve become true partners to each and every agent at Howard Hanna Real Estate Services,” says Engel.

“Our partnership with Howard Hanna Real Estate Services is the strongest partnership we have,” says Bob Lehmann, president and CEO of HSA Home Warranty. “As we celebrate our 25th year of working together, we take pride in having formed one of the longest and most successful partnerships this real estate industry has ever seen.”

For more information, please visit www.onlinehsa.com.

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