Expand Your Education with These Courses from
A Consumer Advocate Approach to Real Estate: Course 1.
At Home with Diversity.
Bundle 1: CIPS Core Course (US Version).
Bundle 2: CIPS Elective Courses (Non-US Version).
Bundle 3: CIPS Institute (Non-US Version).

Ask the Expert: Why Should Agents Connect with Clients for Life?

Interested in more details on this topic? Click here!

Today’s “Ask the Expert” column features Leila Chapman, the Vice President of Real Estate Sales for American Home Shield.

Q: Why is it crucial for real estate professionals—and their business partners—to close in on clients for life, keeping the lines of communication open even after a transaction has been completed?

A: Successful real estate professionals treat the deal’s close as the start of building long-term relationships with their clients. Instead of shaking hands and wishing clients good luck, they shake out every opportunity to stay in touch and to continue delivering service value.

These efforts can pay big dividends in future business. When clients have an ongoing relationship with their agent, they are more likely to return with repeat business, and more likely to refer their agent to family and friends. Staying in touch shows your clients that you care more about them and their welfare than about collecting a commission. That means there are even more reasons for them to be satisfied with their transaction, and satisfied with your service.

It’s vitally important that your business partners support your client relationships during every stage of the real estate transaction, including post-closing. That’s why the nation’s leading home warranty provider, American Home Shield, makes it a priority to help real estate professionals foster and further long-term client relationships by providing powerful tools and strategies for agents to use.

Continue Reading 1 2 3

Interested in more details on this topic? Click here!

Join RISMedia on Twitter and Facebook to connect with us and share your thoughts on this and other topics.

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Copyright© 2016 RISMedia, The Leader in Real Estate Information Systems and Real Estate News. All Rights Reserved. This material may not be republished without permission from RISMedia.

Content on this website is copyrighted and may not be redistributed without express written permission from RISMedia. Access to RISMedia archives and thousands of articles like this, as well as consumer real estate videos, are available through RISMedia's REsource Licensed Content Solutions. Offering the industry’s most comprehensive and affordable content packages. Click here to learn more! http://resource.rismedia.com

Our Latest News >>