RISMedia was founded in 1980 by CEO and Publisher John E. Featherston, as the residential real estate industry's definitive source for news and information for real estate's most profitable and productive professionals–and all those looking to gain a competitive edge.
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RISMedia Mission Statement
RISMedia is committed to being the leading media company in the residential real estate and home services industries by providing the most comprehensive coverage of the trade any by leveraging our immersion in the business to brand, position and build quality and profitable relationships with our clients
RISMedia Guiding Principles
Partnership – We are a team and will work together as a team, not separately as individuals.
Together we will create effective strategies to best compete in the real estate marketplace, providing the best possible results for both our clients and our team.
Belief in Winning – Our passion will be for doing our best, winning wherever possible while staying true to our team values. The team will not approach any task with the goal of partial success, staying even, or just getting better; our goal is to be the best we can be and win.
Customer Focus – Our customers deserve the best from our team. The team must do our best to help
our customers meet their branding and marketing goals and objectives. Our customers will help shape the products and services our team offers and assist us in how to best distribute them. Our customers must have complete trust in our team, and the team members must trust each other.
Individual Responsibility – Each tem member is charged with several responsibilities and each team member contributes to the team’s overall success. Each tem member will have an unfailing willingness to take personal responsibility. Each team member will seek to use his or her unique skill sets to do his or her job with excellence.
Consistency – The team will consistently achieve high-quality results time after time. In that way, the team will establish a reputation of reliability and dependability with our customers and each other.
Accountability – Each team member is responsible for what the company accomplishes as a whole and/or what it fails to do. Team members will not blame each other, the organization or the competition. Each team member will have an unwavering focus on results, rather than amassing personal credit.
Ethical Behavior – Our team is committed to behaving ethically. What people see must be congruent with what team members say and do. Each team member must be open and direct in our thoughts, words and actions.
RISMedia Core Values
Worthy of Trust – From our founding in 1980 to our present-day position in the market, our customers’ best interest has always been our primary concern.
Customer Focused – Creating totally satisfied customers is the best way to secure new customers. We accomplish both by using our immersion in the industry to create quality and profitable relationships for our clients, and by becoming an invaluable extension of our customers’ marketing and sales efforts.
Leading Edge – We are dedicated to providing the most comprehensive coverage of the residential real estate industry through a multimedia experience.
Respect for Each Other – Our professional environment promotes a balanced life, innovation and attention to customer goals and collaboration, to create an organization that consistently exceeds our customers’ expectations.
Winning – Our organization strives to ensure that each team member succeeds in meeting or exceeding the highest standards for service quality, productivity and profitability.